Draft — pending lawyer review. This page is a working draft and has not yet been reviewed by an attorney.
Refunds & cancellation
Last updated November 11, 2026
- Cancel anytime, online: Dashboard → Account & billing → Manage or cancel subscription opens Stripe's billing portal, where you can cancel in a few clicks. No phone call or email needed.
- What happens: your paid plan stays active until the end of the period you paid for, then your account moves to the Free plan. Your stores are kept (feeds over 250 products are trimmed to the Free limit).
- Refunds: if you are not happy, email nathan@nathanpetty.com within 14 days of your first paid charge for a full refund of that charge. After that, monthly charges are not refunded except where the law requires, or if we end the service early (pro-rated).
- Renewals: plans renew monthly until cancelled. Stripe sends a receipt for each charge.